Help Center

FAQ

Coffee Product

What is a coffee T-bag?

What is different about your coffee?

How do you brew your T-bag coffee?

How much water do I add to my T-bag?

Can I get your coffee without the T-bag?

How long do T-bags stay fresh?

Are the T-bags reusable?

Are the T-bags compostable?

How much caffeine is in a T-bag?

Is your coffee flavored?

How much water do I add to my coffee?

Is your coffee gluten-free

Are your products manufactured in a peanut and tree nut free facility?

Can I make cold brew with a T-bag?

Orders & Shipping

How long will it take for my order to arrive?

How can I track my order?

Return & Refund Policy

Where do you ship?

Can I add a gift message to my order?

Can I send to multiple addresses?

How do I order in bulk?

Do you offer expedited shipping?

Accounts & Subscriptions

I forgot my password!

Payments

What forms of payment do you accept?

How do I use my discount code?